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Our Services

We support Service Users in various settings which include Supported Living Projects, Registered Residential Care and Outreach / Domiciliary Support in the persons own home. All support packages provided by Marcus and Marcus are designed around the individual.

Building a successful placement depends on getting to know the person through a detailed assessment process and then developing a service around the person’s needs. 

Supporting the staff team on an on-going basis is fundamental to a sustainable and consistent service. 

What we do

At Marcus and Marcus staff are valued and supported to develop and maintain their knowledge, skills and experience necessary to perform their job to the highest standard. 

We provide the following support to our staff.

  • Consistent teams – one supervisor to a support team of 15 staff
  • Regular team meetings / contact with a manager
  • One-to-one-supervisions
  • Observations of practice to help identify development needs
  • Evidence-based support
  • On-going workshops / training – often related to new situations / complex behaviours
  • Crisis intervention management
  • Debriefing support
  • Team building
  •  24 hour On-Call support
  • On-going compliance related training
We also have a rigorous staff recruitment process and probationary period that ensures there is clarity over the detail of the role and the organisation’s expectations.